A note to our valued Donors & Supporters
Liberty Island grounds and concessions are open with certain capacity restrictions in place. The Statue of Liberty Museum is open with some restrictions. The Statue’s Crown is currently closed, however the Pedestal is open with limited capacity.
The Ellis Island National Museum of Immigration is open with social distancing highly encouraged.
The American Family Immigration History Center is open daily 9:45am – 4:45pm.
To check the status of an order, please fill out our form to Contact Us. Thank you in advance for your patience should we experience delays processing orders or responding to inquiries.
For generations, Liberty has been a beacon of hope during America’s most challenging times. Thank you for your continued support of The Statue of Liberty-Ellis Island Foundation.
Health & Safety
The National Park Service and Statue City Cruises have established procedures to safeguard visitors and employees throughout visits to the Statue and Ellis Islands. Purchasing ferry tickets, boarding and exiting ferries, sailing to/from the island, using audio tour equipment, walking the grounds and visiting the museums – these and other parts of the visitor experience have been adjusted to maximize safety. For information about these protocols please visit the National Park Service and Statue City Cruises websites.
An extensive cleaning procedure is in place for the audio tour devices. The process was developed by Acoustiguide, producers of the audio tour experiences on Liberty and Ellis Islands. For visitors, it begins onboard the ferry ride where an informational video reviews safety and sanitation protocols. Each audio guide has an antibacterial plastic covering and is cleaned by staff prior to being distributed to guests. The audio tour devices include a jack into which visitors can insert their own headphones if this is preferred over holding the unit up to your ear. Note that the audio tour devices are not Bluetooth enabled.
Family History Center
at Ellis Island
The American Family Immigration History Center, which is located in the Ellis Island National Museum of Immigration and managed by the Foundation, is taking steps to protect guests and staff: Plexiglass shields at check-in and document pickup desks; extensive signage promoting social distancing; hand sanitizer located throughout the center; credit/debit card-only transactions (no exchange of cash); disinfectant cleaning of terminals after every 30-minute research session; staff wearing face masks and gloves.